Launching a new MVNO
Situation
A small team and a tight launch date.
What changes
A ready cloud stack: tariffs, billing and self-care from day one, with nothing to build.
Solutions · 02
BSS: Business Support Systems for Telecom
Charging, billing and self-care in one cloud platform. Launch tariffs fast and run as many brands as you need.
What it is
The system that knows who each subscriber is and what they have left.
Business Support Systems (BSS) are the part of the operator that knows each subscriber, what they have bought and what they owe. Every top-up, call and data session passes through them. If the BSS is slow or rigid, every new offer becomes a project; if it is flexible, a new tariff is just a configuration.
Our stack is multi-tenant and cloud-based: prepaid and postpaid on one engine, as many brands as you need on shared infrastructure, delivered as a service, so you launch tariffs fast and manage subscribers without operational overhead.
Building a BSS from separate components also means integrating them, testing them and keeping up with every vendor's releases long after launch. A pre-integrated cloud platform builds that work into the service, so your team spends its time on offers, customers and growth.
Try it
One action, a live balance update.
Tap an action and watch it travel through the platform, in real time, to the subscriber's phone.
ML
Maria L.Plan 20 GB · 300 min
Balance
€18.40Data left12.0 / 20 GB
Minutes left240 / 300
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Waiting for an action…
Product catalog
Build a plan in seconds.
Data, voice, add-ons and customer type combine like building blocks. Each plan is configured, not coded, which is why a new bundle can be ready in hours instead of months.
Data
Customer type
Add-ons
Prepaid
Plan 20 GB
€15/ month
Example plan. In your BSS, plans are configured, not coded.
Multi-brand
One platform, all your brands.
Each brand has its own plans and look, but they all run on the same shared stack. You choose which modules each one uses, without duplicating systems or costs.
Shared BSS platform
Charging
Billing
Catalog
Self-care
Campaigns
A prepaid brand: real-time charging, its own catalog and self-care in the app.
Build or subscribe
Assembling a BSS is only the start.
A platform made of separate components has to be integrated, tested and updated for as long as it runs, whether or not that is your business. A pre-integrated cloud platform takes that work on, so your team can focus on offers and customers.
Build it yourself
- Integrate every component
- Test every new release
- Follow each vendor's roadmap
- Keep an integration team on staff
Pre-integrated platform
- Integration is included
- Quality assurance is built in
- It evolves as part of the service
- Your team focuses on offers
Channels and integrations
It connects to everything you already use.
Each subscriber is served through the channel they prefer, and the platform plugs into your payments, SIM logistics and number portability through a full API.
Self-care
- Web portal
- SMS
- IVR
- Voicemail
Integrations
- Web API
- Payments: cards, vouchers, bank debit
- SIM and eSIM logistics
- Number portability
- Number activation
- Branded portals
Operations
- Tariff creation
- Bundle builder
- Configurable notifications
- Credit control
Use cases
Where it makes the difference.
These are the scenarios where a flexible BSS shows its value first.
Replacing a legacy billing system
Situation
Every new tariff is a long, expensive project.
What changes
A configurable catalog lets you launch new bundles in hours rather than months.
Retail and digital brands
Situation
A retailer, a bank or an app wants mobile as one more way to reward and keep its customers.
What changes
Mobile joins the loyalty offer, prepaid and postpaid, with personalised offers and self-care inside the brand's own app.
Communities and fan brands
Situation
A club or an association has loyal members but a small user base, so every cost counts.
What changes
Packages are tailored to the group, with its own app, data-only plans and cheaper calls between members, and simple management.
Aggregators and host operators
Situation
Many partners, each with a different model, and every new one feels like a new integration.
What changes
Partners are onboarded on one multi-tenant base, each with its own offers, which also helps the host operator keep them.
Travel eSIM and niche offers
Situation
A weekend break and a three-week trip need very different data, but most offers are one size fits all.
What changes
Custom packages by region, duration and data-only are created quickly, and each kind of traveller gets an offer that fits.
What are business support systems (BSS) in telecom?
Business support systems (BSS) are the software an operator uses to run its commercial side: product catalog, real-time charging, billing, customer management and self-care. They turn network usage into invoices and let you launch new tariffs without touching the network.
A cloud, multi-tenant BSS lets an MVNO or MVNE launch quickly, run several brands on one platform and scale as the subscriber base grows, instead of building and integrating separate components.
- Real-time charging and billing
- Product catalog and tariff launch
- Subscriber management and self-care
Optimising your business processes?