Fixed Before She Dialed: Remote Fixes Without a Support Call
09:07. One click in the operations room. Two minutes later, the customer's phone works again, and she never knows anything happened. Previously, episode 3…
Presales Engineer at Telecom Trust Consulting
I help mobile operators position their technological solutions in the market, connecting technical solutions with business needs.
I connect technical solutions with operators' business needs, supporting the sales team with technical insight and a clear communication of value.
I drive prospecting and new business opportunities for technical partners.
Telecom architectures, mobile networks, radio data and CX analytics.
Prospecting, account management and aligning technical solutions with commercial strategy.
Customer-centric. My background in retail taught me to listen actively, adapt to each customer and communicate clearly, skills I now use in every client conversation. Let's connect if you're passionate about telecom, customer experience and network innovation.